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Alameda County, CA,
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Lori A Cox, Agency Director

Agency Administration


1111 Jackson Street, 1st Floor
Oakland, CA 94607
(510) 271-9100 | (510) 271-9108

Click here to learn more about the Agency Director.


The Social Services Agency Administration is committed to providing employees and departments with strategic direction and leadership, and make available the necessary tools, resources and services to promote social and economic well-being of individuals, families, neighborhoods, and communities.

Core Values

Strategic Goals


Provides welfare administration services including, but not limited to the managing of budget and forecasting; recruiting and hiring of staff; staff professional development; strategic planning; facilities management; preparation of claims for reimbursement; oversight of the distribution of assistance payments to clients; and assistance with State and federal audits.


  • Comprised of over 2,400 employees working collectively to serve the needs of the community
  • Contributes over $346 million to the local economy through cash assistance and CalFresh benefits
  • Monthly
    • Assists 1 out of 4 Alameda County residents
    • Aides almost 19,000 people with CalWORKs (cash assistance for families and children), 112,000 people with CalFresh, and just over 9,000 people with General Assistance (cash assistance for adults without children)
    • Provides State health insurance to more than 350,000 people through the Medi-Cal program

Monthly Reports

Social Services Agency Logo Alameda County Seal