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Hotlines

  • Adult Protective Services
    24 Hour Elder Abuse Hotline
    1-866-225-5277
    1-866-CALL-APS
  • Ombudsman—Advocates for residents in long-term care facilities:
    Working Hours Line
    510-638-6878
    After Hours Crisis Line
    1-800-231-4024
Contact Information
  • AAMS Contact Page
  • IHSS Payroll Information: 577-1877
  • To apply for IHSS: 577-1900
  • AAA Information & Assistance
    1-800-510-2020
    510-577-3530
  • Public Administrator
    (510) 577-1972
  • Public Guardian-Conservator (Probate)
    (510) 577-3585
  • Public Guardian- Conservator (LPS)
    (510) 577-1900
  • Area Agency on Aging (AAA)
    510-577-1900

Address

Adult, Aging & Medi-Cal Services
Eastmont Self Sufficiency Center
6955 Foothill Boulevard Suite 300
Oakland CA 94605

Area Agency on Aging

Alameda County is developing a plan for seniors and would like to hear from you.  If you are 55 years old or older, and live in Alameda County, please complete this 10-15 minute survey to help us learn about how Alameda County can be a better place for older adults to live. All information you provide will not be shared with anyone else. http://www.surveymonkey.com/s/ACOlderAdultSurvey2015

The Area Agency on Aging (AAA) is the local arm of a national aging network. Alameda County's AAA is housed in the Alameda County Social Services Agency, within the Aging, Adult, and Medi-Cal services department.  Through the AAA, community-based organizations, public and private sector partners and consumers all work together to advance the social, health and well-being of older adults in Alameda County.  The AAA provides services through grants from the Federal Administration of Aging, the State of California, and the County of Alameda. These services include but are not limited to Adult Day Care, Family Caregiver Support programs, Food and Nutrition programs, Senior Information and Assistance, Long Term Care Ombudsman Services, and Senior Center Services.

The AAA is advised by the Alameda County Advisory Commission on Aging (ACA), whose members are appointed by the Alameda County Board of Supervisors and the Mayors Conference.  Commission members work in concert with the staff of the AAA to develop and plan programs designed to assist elders and their caregivers in the county.  The Commission meets on the second Monday of the month at the Adult, Aging, and Medi-Cal Services (AAMS) Office located at 6955 Foothill Blvd, 3rd Floor, Oakland, CA in the Big Sur Conference Room. Meetings are open to the public.

Senior Information & Assistance

Alameda County has a dedicated Senior Information & Assistance team available to provide information about services for older adults.  We help individuals navigate through the systems of care and programs for elders and provide direct referrals to services.  The team is active in community outreach and participates in numerous resource fairs with other community-based organizations.  Senior I & A also publishes several resource guides for older adults and family members.  The department can be reached by phone, email, or in-person at community events.

Phone number: 1(800) 510-2020 or (510) 577-3530

If you would like to be added to our email list in order to receive updates on senior services and events throughout Alameda County, please email seniorinfo@acgov.org with your name and/or organization.

The Area Agency on Aging hosts a bi-monthly Information & Assistance Roundtable Meeting.  Topic include presentations on a variety  of topics, such as, mental health programs, nutrition, neurological research, legal services, and LGBTQ-friendly programs.  The Roundtable offers an opportunity for providers, consumers, and private sectors partners to network and share information.

Information & Assistance Roundtable Meeting Schedule & Materials

Resource Guides

211(Link)

Planning

Every four years the AAA prepares an Area Plan that informs the provision of services for seniors.  The services are provided by the AAA along with our network of community partners which include community-based organizations, public, and private sector organizations.  Throughout 2015 and 2016, Alameda County will undertake a comprehensive public planning process that will result in the 2017—2020 Alameda County Plan for Older Adults.  This effort will involve multiple departments within Alameda County, including the Social Services Agency, Health Care Services Agency,  Public Health, Behavioral Health Care Services, and other agencies.  The planning process will be steered by a committee that includes community-based organizations, representatives from cities, consumers, academics, and other stakeholders.

2017—2020 Alameda County Plan for Older Adults

Providers

The Alameda County AAA subcontracts with many providers to deliver services for older adults, in order to provide Alameda County residents with appropriate activities and services for older adults of all cultures, ages, incomes, and regions.  Funding for our providers comes from a variety of federal, state, and county sources.  Funds are granted through a Request for Proposal process that generally occurs every four years.

List of Providers & Contact Information

Resources for Providers

 

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