CalWORKs Handbook 42-7.7 :.
CalWORKs Domestic Violence/Abuse Policies and Procedures for Waivers and Exemptions
Effective Date: May 2004
Revised Date: July 29, 2011
Published By: E117
The purpose of this revision is to update references to the CalWORKs time limits. The new CalWORKs time limit, enacted by SB 72, has been reduced from 60 months to 48 months. Revisions are in red text.
While the self-sufficiency of CalWORKs participants who are victims of domestic violence is a primary objective of the program, the Alameda County Social Services Agency (SSA) recognizes that the victim’s safety is of utmost importance. SSA intends to ensure that applicants and recipients who are or have been victims of DV that resulted in employment barriers, are not placed at further risk or unfairly penalized by CalWORKs requirements, and that these requirements do not encourage these individuals to remain with their abusers. To this end, SSA adopts the following domestic violence policies and procedures.
Domestic abuse policies and procedures for the CalWORKs program were developed to identify and assist CalWORKs applicants and recipients who are past or present victims of domestic violence to obtain employment and become self-sufficient. Every consideration is to be provided to CalWORKs recipients and their families, who are past or present victims of domestic violence, in order that they are not placed at further risk of domestic violence, including strict confidentiality provisions and waiver or program requirements. When the DV causes a barrier to employment, good cause and/or program rule waivers may be recommended by the Social Worker.
- Definitions: Domestic Violence/Abuse and Domestic Relationship
- Identification of Domestic Violence Victims
- Safe Communications
- Informing CalWORKs Applicants/Recipients about Domestic Violence Services
- Standards of Proof and Evidence for Identification of Domestic Violence
- Planning Welfare to Work Activities
- CalWORKs Program Requirement Waivers, Good Cause and WTW Exemptions
- Domestic Violence Training
- Collaboration: CalWORKs Domestic Violence Advisory Committee
Appendix A. Tasks of SSA Staff
I. Definitions: Domestic Violence/Abuse (DV) and Domestic Relationship
A. Definition of Domestic Violence/Abuse (DV)
DV is assaultive, coercive, or battering behavior occurring within a domestic relationship. DV behavior includes, but is not limited to, one or more of the following:
- Physical abuse
- Sexual abuse, including coercive sex
- Sexual activity involving a child in the home
- Psychological, emotional, and verbal abuse
- Intimidation, threats, or behavior that puts the individual in fear of her/his safety
- Economic control
- Neglect or deprivation of medical care
- Destruction of property or pets
References: California Welfare and Institutions (W&I) Code, Section 11495.12;
California State Department of Social Services (DSS) Manual of Policies and Procedures (MPP), Section 42-701.2(d)
B. Definition of Domestic Relationship
Domestic relationship is defined as:
- Adults or minors who are current or former spouses
- Adults or minors who live together or have lived together
- Adults or minors who are dating or have dated
- Adults or minors who are engaged in or have engaged in sexual relations
- Adults or minors who are related by blood or adoption
- Adults or minors who are related or formerly related by marriage
- Persons who have a child in common
- Adults or minors who are engaged or were formerly engaged to be married
- Adults or minors engaged in same-sex relationships
- Minor children of persons listed above
- Adults or minors acting in concert with or on behalf of someone identified above
Reference: MPP Section 42-701.2(d)
II. Identification of Domestic Violence Victims
SSA shall provide CalWORKs applicants and recipients many opportunities to voluntarily and confidentially self-identify as domestic violence victims.
A. The Domestic Abuse Brochure, Domestic Abuse Brochure, Form 40-87 shall be included in the application and redetermination packets in order to distribute it to applicants and recipients.
B. SSA shall not require applicants or recipients to answer any questions specific to abuse before they disclose DV.
C. SSA shall not penalize any victims who chose not to self-identify. Thus failure to disclose DV does not prevent them from receiving a waiver (exemption) during the time of abuse if they disclose it at a later date.
D. When an applicant or recipient discloses DV, the ET or EC must refer them to a Social Worker (SW) via form 50-160 . The SW will conduct an in-depth discussion of resources and the applicant’s/recipient’s options.
E. The SW unit shall maintain an updated referral/resource list of domestic violence supportive services, including but not limited to:
1. DV service providers
3. Support groups
4. Legal services and advocacy
5. Immigration resources
6. Criminal justice system victim advocates
7. Housing/Shelter resources
8. Medical services
9. Financial assistance for victims of crime
F. SSA shall create a safe space for victims to disclose DV:
1. SSA will have posters identifying DV resources in public areas.
2. Phones shall be available for abuse victims to call resources in a confidential manner.
3. SSA will provide private rooms, or space apart from group interviews, for staff to discuss DV issues individually.
References: MPP Section 42-715.1, ACIN I-02-06.
A. Any identifying information pertaining to an applicant or recipient who claims to be a past or present victim of abuse and their dependents, whether provided by the victim or a third party, shall be kept confidential. Information shall not be released to any outside person(s) or organizations or SSA employees not directly involved with the client’s case. Information should only be disclosed when it is required by law or authorized in writing by the client.
In CalWIN, completion of the "Display Domestic Abuse Summary" window is needed to identify DV victims, and to keep their information from being disclosed via the Client Automatic Response System (CARS) by phone or on the Internet. It must not show the name of the abuser or the verification source. These fields should be entered as “Abuser: Unknown” and “Verification Source: Other Conclusive Information”
B. This information shall be used by SSA solely for the purpose of referral to services, determining eligibility for waivers, or developing an individualized plan for the client. Confidentiality is governed by County, State, and Federal regulations.
C. The above provisions shall not preclude SSA from collecting population or demographic data on domestic violence in accordance with State and/or federal program requirements, or to collect aggregate data.
Reference: MPP §42-715.3
IV. Safe Communications
A. In order to ensure confidentiality and safety, whenever an applicant/recipient self-identifies or is otherwise identified as a victim of DV, the Social Worker (who has received DV training) shall discuss with the individual how to direct any future communications and correspondence, in a way that does not jeopardize the safety of the client. This includes notice of sanctions and denial of waivers.
B. The applicant or recipient shall be provided the opportunity to choose among the following alternative methods for receiving notices of action:
1. Mailing to an alternative address such as the following:
- Confidential address obtained through the Safe at Home Program, Refer to
CalWIN How to 293
- Homeless address
- P.O. box address
2. Picking up notices at the SSA office, after being informed by telephone that the notice has been issued.
The client’s selection of method for receiving notices shall be documented in writing with her/his signature.
Reference: MPP §42-715.4
V. Informing CalWORKs Applicants/Recipients about Domestic Violence Services
A. Employment Counselors (EC’s), Eligibility Technicians (ET’s), and/or other appropriate staff shall notify all applicants and recipients verbally and in writing of the following:
1. CalWORKs program waivers available to DV victims;
2. Good cause exception to child support cooperation;
3. Resources including DV and other support/community services;
4. Confidentiality protections and policies and any required disclosures/limits to confidentiality;
5. County assistance in tailoring welfare-to-work plans to meet the needs of DV victims;
6. The provision that certain immigrants who are DV victims may be eligible to self-petition for permanent residency and obtain public assistance, and may be eligible for exceptions to sponsor deeming requirements.
The above information shall be included in the clients’ application/orientation and renewal materials. The Domestic Abuse Brochure, Form 40-87 may be used to provide the above information in writing. The brochure is available in English, Spanish, Cambodian, Farsi, Chinese, and Vietnamese.
B. At any time that compliance with CalWORKs is an issue (e.g., when the recipient has been sanctioned or is at risk of sanction), SSA shall explore with the recipient if DV is an issue, and give the recipient a copy of the Domestic Abuse Brochure, Form 40-87
Reference: MPP Section 42-715.1
VI. Standards of Proof and Evidence for Identification of Domestic Violence
A. Whenever an applicant/recipient discloses to their ET/EC that they are a victim of DV, they shall be referred to a SW for DV services. The SW is the dedicated staff to work with individuals regarding DV regulations, and have completed mandated training. The SW will determine if the individual is eligible for waivers of program regulations.
B. Victims of DV can provide proof to the SW in either of the following manners:
1. A sworn statement by a victim of past or present DV shall be sufficient to establish DV unless SSA documents in writing an independent, reasonable basis to find the recipient not credible.
2. Evidence may also include, but is not limited to:
a. Police, government agency, or court records or files;
b. Documentation from a DV program, legal, clerical, medical or other professional from whom the applicant or recipient has sought assistance in dealing with the DV;
c. Other evidence, such as a third party statement from any other individual (e.g., neighbor, friend, and/or family member) with knowledge of the circumstances that provide the basis for the claim, or physical evidence of DV, or
d. Any other evidence that supports the statement, including timeframes and details.
C. SSA shall NOT contact the person believed to be the perpetrator of DV, or any other person deemed by the victim to be unsafe to contact, for the purpose of corroborating, verifying, or refuting evidence of DV.
References: W&I Code §11495.25; MPP §42-715.12
VII. Planning Welfare to Work Activities
A. The Social Worker shall explore any safety issues for any recipient or family member who self-identifies (or is otherwise identified) as an abuse victim. The SW will determine if the DV causes any problems with complying with any of the CalWORKs requirements.
The SW will also determine if any Rule waivers are to be granted, and shall inform the client’s ET/EC of any rule waivers granted via the Social Worker Determination of Good Cause, CW and WTW Domestic Violence Waiver Request, 50-172.
B. SSA shall offer assistance to DV victims to remove barriers to employment. The Welfare To Work (WTW) plan should reflect employment, support service, and/or educational plans to meet safety and confidentiality needs.
C. The EC and SW shall include flexibility in individual case planning to accommodate the needs of DV victims and survivors. For example, a survivor shall not be penalized for a missed training appointment if s/he had to appear in court or seek medical care related to the abuse.
D. Welfare-to-work activities may include DV services that are necessary to obtain and retain employment [W&I §11322.6(q)]. These shall include, but not be limited to: participation in DV counseling, legal services and court proceedings related to the DV, medical treatment, other support services for DV survivors, relocation activities, naturalization classes for immigrant battered women, and substance abuse treatment programs. If participant is exempt from WTW, they will need to become an “exempt volunteer” to receive supportive services for these activities.
E. If DV services are part of the welfare-to-work plan, the WTW participant shall provide verification of participation in such services to SSA
VIII. CalWORKs Program Requirement Waivers, Good Cause, and WTW Exemptions
A. CalWORKs Program Requirement Waivers:
SSA recognizes that while over two-thirds of CalWORKs recipients are estimated to be victims/survivors of domestic violence, only a small percentage disclose their DV situation. SSA also recognizes that economic reasons influence a DV victim's decision to remain in or return to an abusive relationship. It is imperative that staff properly and fairly address requests/recommendations for a CalWORKs recipient to receive a waiver of the 48-month time limit due to past or current DV.
Policy specific to DV exemptions/extenders for timing-out CalWORKs recipients is explained in the CalWORKs and Employment Programs Newsletter 07-02: Domestic Violence Exemption/Extender Policy for Timing-Out Recipients. The purpose of the policy is to ensure that those clients who are victims/survivors of DV (and are justified in receiving a waiver/exemption of the 48-month time limit) are granted the exemption/extender for the amount of time that is appropriate to their DV situation.
SSA shall NOT assume that every abuse victim automatically needs a waiver; the Social Worker shall explore with the recipient ways to meet her or his safety and confidentiality needs while also promoting her or his self-sufficiency.
Program Waivers are made for participants (and their children) who are DV victims if the DV prevents the individual from obtaining employment or participating in WTW activities.
The Social Worker shall waive on a case-by-case basis, for so long as necessary, any program requirements that would make it more difficult for DV victims or their children to escape DV and/or would be detrimental to or unfairly penalize past or present victims of DV, with the exception of eligibility requirements regarding deprivation, income and assets.
CalWORKs program requirements that can be waived include (but are not limited to) those listed below:
1. Paternity establishment and child support cooperation requirements;
2. Time limits on receipt of assistance (this will stop the CalWORKs 48 month clock and NOT the TANF 60 month clock);
3. Maximum family grant rule (family cap) due to DV per judgment by the SW;
4. Requirements that teen parents live in an adult-supervised setting;
5. Deeming and immigration status requirements for immigrants who are victims of abuse;
6. Work (WTW Exemptions) or educational requirements (teen school requirement) ;
Reference: DSS Manual-EAS Section 42-715.512
Recipients can apply for waivers at any time. At no time will the recipient's decision not to disclose eligibility for waivers due to abuse prevent disclosure at a later date, nor will it prevent future access to services or waivers. Program requirements may be waived retroactively.
B. Good Cause Determinations:
“Good cause” is a type of Waiver of CalWORKs regulations. There are two situations in CalWORKs where a determination of Good Cause may be given to DV victims-- child support enforcement and failure to participate in WTW activities. ETs and ECs shall inform individuals that DV can be considered good cause for not complying with the applicable regulations, and include information on how to claim good cause, an explanation of the process of paternity establishment and child support enforcement, and a discussion of the benefits, risks, and consequences of cooperation.
1. Non-cooperation with Child Support Enforcement program regulations:
The SW determines good cause for exemption from cooperation with establishing paternity and child/spousal support requirements. If the recipient is not participating with Child Support Enforcement program regulations, due to potential physical or emotional harm, they must demonstrate that such cooperation will increase the risk of domestic abuse to the parent or caretaker relative.
Reference California DSS Manual EAS 82-512.1.11
2. Not participating in WTW activities:
A recipient shall be excused from participation in WTW activities for good cause when it is determined (by the SW) that there is a condition that temporarily prevents, or significantly impairs, the individual’s ability to be regularly employed or to participate in WTW activities. The participant must demonstrate that such cooperation will increase the risk of DV to the parent or caretaker relative.
3. Determining Good Cause:
Good cause does not stop the 48 and 60-month lifetime clocks. Aid shall not be denied or reduced until the agency has made a determination about the exemption or good cause exception.
The SW in DV situations makes “Good cause” determinations. The ET/EC refers the individual to the SW via the 50-160 form if a DV good cause determination is needed. If a good cause determination is needed for failure to cooperate with Child Support Enforcement, the ET will send the completed CW2.1Q and the CW 2.1 to the SW along with the request for Good Cause determination.
The SW will assess the recipient’s case to determine if good cause is granted or denied, or if exemptions of program requirements are appropriate, and if so, for what length of time. The SW will inform the client’s ET and/or EC of the “good cause” determination using the Social Worker Determination of Good Cause, CW and WTW Domestic Violence Waiver Request, 50-172. In cases of Child Support Enforcement, the SW will also include a CW51, copies of the CW2.1Q and CW 2.1, and will send the forms and evidence provided to the Child Support Division.
4. Notifying the individual of Approval/Denial of Good Cause Determinations:
Approval or Denial of Good Cause shall be in writing by the ET/EC and shall state the reason for the denial via form CW2186B. Denials may be appealed through the standard grievance and fair hearing procedures applicable to other determinations of CalWORKs eligibility, progress, or status.
Reference CalWORKs Handbook. 43-2.2
C. Welfare to Work (WTW) Exemptions
The SW will interview the individual to determine if participation in WTW would make it more difficult for these individuals or their children to escape DV and/or would be detrimental to or unfairly penalize past or present DV victims.
A WTW “exemption” excuses a participant from complying with WTW plan requirements or activities. The SW shall waive, on a case-by-case basis for so long as necessary, the requirement that the individual participate in WTW activities. Exemptions of work and educational requirements shall be granted for a period not to exceed six months at a time and should be reviewed after three months. At the end of the exemption period, the SW will review the participant’s case to determine whether an exemption is still needed, if so, then another exemption may be granted so long as the participant continues to meet the standard for receiving an exemption.
Participants who receive a WTW exemption are eligible for support services if they volunteer to participate in WTW activities. WTW activities may include DV services such as counseling, support groups, legal services, etc. An “exempt volunteer” does not need to participate in 32 hours of activities per week.
1. If the exempted individual is participating in only DV services, then she/he can enter into a “services plan, for which the Social Worker shall document in which activities the individual has chosen to participate, the expected number of hours per week, and the support services needed. They shall be referred to the EC to develop an exempt volunteer (WTW) plan in order to receive supportive services. The individual does not need to participate in 32 hours of activities per week.
2. If the exempt individual is voluntarily participating in school or a work activity (e.g., job training), they shall be referred to the EC in order to develop an exempt volunteer (WTW) plan as described in the WTW Handbook 42-7.32, Exempt Volunteers in the WTW program.
3. If the exempt volunteer is participating in school/work activity and DV services, the SW shall refer them to their EC to become an “exempt volunteer” and inform the EC of the support services needed for the domestic violence services. An exempt volunteer (WTW) plan as described in the SSA CalWORKs and Employment Programs Newsletter “Exempt Volunteers in the Welfare to Work Program” shall be required.
References: MPP Sections 42-701.2(v), 42-750.11, 42-711.6
IX. Domestic Violence Training
SSA designated staff shall complete mandated DV training. DV training for Social Workers is 40 hours. The training shall include the following:
A. The dynamics of abuse; relationships between domestic violence and welfare; cultural issues of domestic violence.
B. Implications of CalWORKs requirements for domestic violence victims; understanding CalWORKs provisions that are specific to domestic violence.
C. How Alameda County will strive to minimize the risks to, and best meet the needs of, domestic violence victims, including but not limited to the following:
1. How to give effective notice of waivers, referrals, and other assistance available to abuse victims;
2. How to create an environment for abuse survivors to self-identify;
3. How to appropriately refer victims to services such as counseling, legal, shelter, etc; collaborating with local domestic violence programs;
4. An understanding of the legal options and issues for abuse victims;
5. An understanding of the waivers that are available and SSA’s procedures for implementing waivers for abuse victims, making good cause determinations, and how an applicant/recipient can prove abuse and support good cause claims;
6. The County’s procedure for maintaining confidentiality;
7. How safety issues may arise in the context of welfare-to-work programs; how to tailor individual work/education plans in a way that meets the safety needs of victims and enhances their self-sufficiency.
Reference: MPP §42-715.6
X. Collaboration: CalWORKs Domestic Violence Advisory Committee (DVAC)
The CalWORKs Domestic Violence Work Group, now called the DVAC, was established in 1998 as a collaboration between SSA, local domestic violence service providers, and DV advocates. DVAC is an oversight Committee that adheres to the domestic violence policies and procedures, provides training, and offers feedback on program service needs.
APPENDIX A: TASKS OF SSA STAFF
A. The participant may request a DV CalWORKs regulation waiver in person from the EC, ET or SW. They may also complete the CalWORKs Time Limit and Welfare to Work Participation Exemption request form, CW2186A. All requests for DV program requirement waivers will be determined by the SW to whom the ET/EC makes a DV referral via the Request for Help with Supportive Services, 50-160.
B. The SW will inform the ET/EC of waiver determinations via the Social Work Determination of CW and WTW Domestic Abuse Waiver Request (50-172). (Refer to WTW Handbook 42-7.6, Supportive Services in the Welfare to Work Program .)
C. The Domestic Violence (DV) exemption and/or extenders are entered by the EC through entries made in the CalWIN Employment Subsystem after the ET registers the individual for Welfare to Work (WTW). Processing DV exemptions and/or extenders in CalWIN involves collaboration of the ET, EC, and Social Worker (SW). It requires input by both the ET and the EC, after referring the individual to the Social Work Unit.
D. The ET will notify the individual of the SW determination for CalWORKs Time Limit Exemption Approval/Denial and their actions on the case via a CalWORKs and Welfare to Work Time Limit Exemption Determination form, CW2186B in CalWIN and NOA M40-107. (See process below for details and CalWIN How To 294).
E. The ET will notify the recipient of SW determination for MFG waiver.
F. The EC will notify the recipient of SW determination for WTW Time Limit Exemption Approval/Denial and their actions on the case via a CalWORKs and Welfare to Work Time Limit Exemption Determination form, CW2186B in CalWIN.(See CalWIN How To 294)
The following process shall be followed in conjunction with the CalWIN How-To’s linked in the sections below. When an individual discloses DV information to the EC or ET, the ET or EC makes a referral to the Social Work (SW) unit in the building using Form 50-160. After the SW interviews the individual, they will notify the ET or EC of their approval or denial of the DV exemption or extender via the 50-172. Inputting the exemption/extender is the responsibility of the ET and EC. This includes completing the “Display Domestic Abuse Summary” window (Abuser: unknown; Verification Source: Other Conclusive Information)
This process is divided into six sections:
A. DV Referral to SW
B. Entering DV Exemptions/Waivers
C. Ending DV Exemptions
D. DV Extenders
E. Adding DV Activity within WTW2 Plan (no exemption or extender)
F. Ending DV Activity within WTW2 Plan
A. DV REFERRAL TO SOCIAL WORKER:
SW shall (upon receipt of the 50-160 from SW Supervisor):
1. Interview the individual to determine DV services needed;
2. Provide case management of DV services;
3. On complex cases, consult with the DV Case Review Team:
- Division Directors,
- Program Managers,
- DV Program Specialist, and
- SW supervisors, as needed.
4. Determine if a DV exemption from Employment activities is needed;
5. Determine if the participant needs to be an Exempt Volunteer;
6. Document findings and referred activities to referring party on the 50-172.after SW supervisor review;
7. Request EC assignment from EC assignment clerk, if none;
8. Send 50-172 back to the referring ET/EC;
9. Enter information in CalWIN Social Worker case comments.
B. ENTERING DV EXEMPTIONS: (Client has not yet timed-out of CalWORKs; CW clock stops during period of exemption and TANF clock continues to tick.)
EC shall (upon receiving a case with a DV exemption and extender) via Form 50-172:
1. Complete steps 1-9 in CalWIN How-To 291;
2. Notify the ET to run EDBC, evaluate, and authorize results for exemption months.
3. Notify the participant of the SW decision for WTW exemption via form CW 2186B in CalWIN.
ET shall (upon receiving recommendation by SW for DV exemption/Waiver or extender via Form 50-172 and notification from the EC that their steps are completed):
1. Complete steps 10-19 and 22-26 in CalWIN CalWIN How-To 291;
2. Wait two days after authorization and log onto TRAC and MEDS to validate CalWORKs clock has un-ticked the correct months;
3. Complete and mail CW 2186B in CalWIN informing recipient of approval of TOA exemption; and,
4. Complete manual variables and mail NOA M40-107 informing individual of adjustment of the CalWORKs 48 month clock.
Note: For approval of MFG waivers, the ET will notify recipient by completing a manual NOA in the Print a NOA Manually in Client Correspondence. In most cases MFG waivers are approved retroactively and therefore, will result in underpayment supplements being issued. Complete manual variables and mail NOA M40-340 informing individual of supplemental payment (underpayment). This notice will need to be manually generated by the ET if granting aid back to before CalWIN Go Live (12/2005). Manual budgets will be done to determine supplemental NSDI payment(s).
C. Ending DV Exemptions:
EC shall (When exemption period ends):
1. Complete 42-6 , Section I by checking "run EDBC for the following reason:" and checking "Other:Run Employment services exemption results-register individual in WTW";
2. Send the 42-6 to the ET of record.
ET shall (when EC notification is received):
1. Run EDBC for the month in which the exemption ends;
2. Register the individual in WTW;
4. Send customer CW2186B informing them that they no longer qualify for a WTW and TOA exemption.
D. ENTERING DV EXTENDERS: (If eligible per the SW, the CalWORKs 48-month clock and the TANF 60-month clocks will tick beyond their respective time limits, and cash aid will continue for a specific period of time determined by the Social Worker.)
EC shall (upon receiving recommendation by Social Worker for DV extender via Form 50-172):
1. Follow steps 1-9 in CalWIN How To 291
2. Communicate with ET that EC steps are completed.
ET shall (upon receiving recommendation by Social Worker for DV extender via Form 50-172 and notification from EC that their steps are completed):
1. Follow Steps 10-18, 20-23 and 27-29 in CalWIN How To 291;
2. Wait two days after authorization and log onto TRAC to validate CalWORKs clock shows months un-ticked to match CalWIN Time Clock Summary;
3. Send customer CW2186B in CalWIN informing them that they were granted an extender (exemption for future months).
4. Manually issue via NSDI (based upon SW's determination) any retro grant of cash aid that is prior to CalWIN Go Live (12/2005) if individual was previously not eligible, i.e. timed out:
- The ET will complete a manual budget to determine the appropriate amount of supplemental payment for time prior to CalWIN Go Live (12/2005).
- The ET will use past QR7s, case comments and verifications in Web Files to help determine the amount of supplemental payment.
- The ET will send a need letter to the individual to provide any verifications that are not in the case file and necessary to make a determination of supplemental payment when all available documentation is not sufficient.
5. Complete manual variables and mail NOA M40-107 informing individual of adjustment of the CalWORKs 48 month clock; and,
6. Complete manual variables and mail NOA M40-340 informing individual of supplemental payment (corrective underpayment). This notice will need to be manually generated by the ET if granting aid back to before CalWIN Go Live (12/2005).
Note: If the SW denies the extender, the ET will send the customer a CW2190B (Rev. 6/11) informing them that the extender was denied
E. ADDING DV ACTIVITY WITHIN WTW2 PLAN: (The following steps are for adding or ending a DV activity when there is no exemption or extender.)
1. Register adult individual for Employment Services;
2. Print the Display Employment Services Results window for the individual and place it in box to be referred to Employment Services;
1. Confirm the participant is registered for ES;
2. Follow steps in How-To 276, ES - Update/Maintain Employment Services Activity Status.
F . ENDING DV ACTIVITY WITHIN WTW2 PLAN:
1. Follow steps in CalWIN How-To 276.
Yolanda Baldovinos, Director
Social Services Agency
CalWIN How-To 276, ES - Update/Maintain Employment Services Activity Status.
CalWIN How-To 291, Enter a Domestic Violence Exemption and Extender
CalWIN How to 293, Safe at Home Address
CalWIN How to 294, Request and Complete Manual NOA CW 2186B.
Request for Help with Supportive Services, Form 50-160
Social Worker Determination of Good Cause, CW and WTW Domestic Violence Waiver Request, 50-172
Domestic Abuse Brochure, Form 40-87 English, Spanish, Cambodian, Farsi, Chinese, Vietnamese
CW2190B (Rev 6/11)
CalWORKs Handbook. 43-2.2 Department of Child Support Services Good Cause Determination
WTW Handbook 42-7.32, Exempt Volunteers in the WTW program
WTW Handbook 42-7.6, Supportive Services in the Welfare to Work Program
CalWORKs and Employment Newsletter 07-02: Domestic Violence Exemption/Extender Policy for Timing-Out Recipients
DSS Manual EAS Sections 42-301, 42-302, 42-712, 42-715.