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Contact Information


Alameda County Social Services
North Oakland Office
2000 San Pablo Ave
Oakland CA 94612

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Community Ambassadors Program

The Social Services Agency (SSA) seeks enthusiastic, dedicated, and dependable volunteers to support us in our mission: promoting the economic and social well-being of individuals, families, neighborhoods, and communities in Alameda County.

By sharing your time and talents, you have the potential to create a positive and lasting effect on the lives of many. Community Ambassadors may be involved in a variety of tasks, such as greeting customers in our waiting rooms, supporting public awareness campaigns for the Agency’s programs and services, or distributing critical items to households in urgent need.

To become a Community Ambassador, a person must be:

  • 15 years and older (enrolled in 10th grade or higher),
  • Not a current SSA client,
  • Not a current employee of the Alameda County Social Services Agency or the County of Alameda, and
  • Caring, respectful and sincere toward all people.

Some positions may have minimum age, education, or skill requirements. Each position will have a minimum time commitment.

Prior to placement, prospective Community Ambassadors must complete all required forms and provide three references (who are not family members or relatives), attend mandatory orientation and training, and complete fingerprinting for a criminal background check. Positions will typically require a telephone or in-person interview with the specific department. Depending on the nature of the position, additional background or health screening may be required.

Check the calendar for upcoming Orientation dates. RSVP to 510-271-9163 as soon as possible! We have a limited number of volunteer openings available.

Please see the links below for additional information:

Why Become an SSA Community Ambassador?

How to Become an SSA Community Ambassador - Requirements and Process

Opportunities - Descriptions of activities

Frequently Asked Questions

For more information, contact Program Coordinator Andrea Wong at (510) 271-9163 or email to with your name, phone number, and best time to reach you between the hours of 8:00am and 5:00pm. You will be contacted within 2 business days to discuss your interests and possible opportunities.

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