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Contact Information

Hotlines

  • California Department of Social Services Public Inquiry and Response
    1(800) 952-5253 (Voice)
    1(800) 952-8349 (TDD)

Address

Alameda County Social Services Agency
Program Integrity Division
Appeals Unit
Fair Hearing Request
7751 Edgewater Drive
Oakland, CA 94621-3013

Links to resources on the web

You may ask for a hearing by telephoning the State of California at:

California Department of Social Services
Public Inquiry and Response
1(800) 952-5253
(Voice)
1(800) 952-8349 (TDD)

You may write a request on the back of any Notice of Action,
or on a letter. Mail your request to:

Social Services Agency
Appeals Unit
Fair Hearing Request
7751 Edgewater Drive,
Oakland, CA 94621-3013

A hearing request form is available online.
Complete it online, then print it out and mail it to the County.

  • You have the right to ask for a hearing if you disagree with any action taken by the County. You have only 90 days to ask for a hearing. The 90 days starts the day after the County sends you a notice regarding an action or determination.

  • If you request a hearing before an action involving Cash Aid , or Medi-Cal takes place, your benefits will stay the same while you are waiting for a hearing. If you request a hearing for Food Stamps , your benefits will stay the same while you are waiting for a hearing, or until the end of the certification period, whichever is earlier.

  • For Medi-Cal Managed Plan Members , the action proposed by the County may stop you from getting services from your Health Plan.You should contact your Health Plan Member Services if you have questions.

  • If you ask for a hearing before an action takes place involving Child Care Services , your benefits may stay the same while you are waiting for a hearing.

  • If the hearing decision decides the County is right, you will owe the County for any extra benefits you received in Cash Aid, Food Stamp benefits, and possibly Child Care Services.

  • If you choose to wait to receive additional benefits that exceed the County's proposed action, and the hearing decision decides the County's actions are wrong, you may receive supplemental payments at a later date.

You may bring someone with you to the hearing, or you may ask for help in a hearing by contacting a legal assistance service. The following local services may be of assistance to you.


Bay Area Legal Aid
1735 Telegraph Ave
Oakland CA 94612
(510) 663-4744
East Bay Community Law Center
3130 Shattuck Ave.
Berkeley, CA 94705
(510) 548-4040

For further information, see the back of any Notice of Action, telephone your worker, or you may review
the information at the California Department of Social Services, State Hearings Division web site.




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