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Promoting the economic and social well-being of individuals, families, neighborhoods and communities. The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. The Agency assists approximately 11.3 percent of Alameda County's residents. Read More

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News

Benefits CalWIN is an online system that will provide customers the option of applying for CalWORKs, CalFresh and Medi-Cal. Click here to apply

Eligibility Programs Websites
Cash, Medi-Cal and CalFresh
Foster Care Providers
IHSS Clients/Providers

Important: For In-Home Support Services (IHSS), please call 510-577-1800. For the General Assistance (GA) program, you must apply in person at one of our office locations.
More GA program information

Social Services Customer Satisfaction Survey

The Alameda County Social Services Agency is committed to providing and maintaining the highest levels of service for its customers, and we value your feedback. This information will be used to help determine your customer service experience and to help identify areas that may need improvement. Please take a moment to complete this Customer Service Survey. The survey holds the highest level of confidentiality; therefore, the identity of the respondents is anonymous. We look forward to hearing from you. Thank you for your participation. Take the survey!

Health Reform Implementation Forums for CBOs

Alameda County HCSA and SSA will host a series of health reform implementation forums for community-based organizations beginning March 28, 2013. Find out more.

CalFresh Awareness Month

One of the highest priorities of the Alameda County Social Services Agency is to reduce hunger in Alameda County by increasing access and participation in the CalFresh Program, which is a supplemental nutrition food benefit. Find out more.

Season of Sharing Season of Sharing

Season of Sharing (SOS) is a private fund providing crisis-based assistance for housing and critical family needs to Alameda County residents. Those eligible for consideration are: families with children under 18 living in the home, elderly individuals over the age of 60 and individuals with medically verified disabilities who are currently and have been residing in Alameda County for at least six continuous months. More details here.

Hotlines

EMERGENCY: 24 hour hotlines

  • Child Abuse — 510-259-1800
  • Elder Abuse — 510-577-3500 or 1-866-CALL APS (1-866-225-5277)
  • Health, Housing & Human Services Information — 211
  • Safely Surrendered Baby — 1-877-BABYSAF (1-877-222-9723)
    www.babysafe.ca.gov
  • Ombudsman—Advocates for residents in long-term care facilities:
       Working Hours Line 510-638-6878
       After Hours Crisis Line 1-800-231-4024

Interactive Voice Response (IVR)

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