Hotlines

Adult Protective Services
24 Hour Elder Abuse Hotline
1-866-225-5277
1-866-CALL-APS
Ombudsman—Advocates for residents in long-term care facilities:
Working Hours Line
510-638-6878
After Hours Crisis Line
1-800-231-4024

Adult and Aging Contact Page
IHSS Payroll Information: 577-1877
To apply for IHSS: 577-1800
AAA Information & Assistance
1-800-510-2020
510-577-3530
Public Administrator
(510) 577-1972
Public Guardian-Conservator (Probate)
(510) 577-3585
Public Guardian- Conservator (LPS)
(510) 577-1900
Area Agency on Aging (AAA)
510-577-1900

Address

Adult & Aging Services
Eastmont Self Sufficiency Center
6955 Foothill Boulevard Suite 143
Oakland CA 94605

CAMOC database

What We Do

The Alameda County Social Services Department of Adult and Aging Services strives to be consumer-focused and accessible to the community. The department offers a coordinated service delivery system that protects, supports, and advocates for an aging population, particularly those with disabilities.

Director

Faith M. Battles is Assistant Agency Director for the Department of Adult and Aging Services of Alameda County.

Services

The Department of Adult and Aging Services provides services in the following areas:

Public Guardian-Conservator — The PG-C acts as a public conservator for individuals adjudicated to lack capacity due to mental disorder, grave disability, or inability to resist fraud or undue influence.
Public Administrator — Public Administrator (PA) investigates and may administer decedent estates with no next of kin, no will or named executor or other qualified person to assume responsibility.
Adult Protective Services — Adult Protective Services (APS) is a program that is mandated to investigate reports of abuse or neglect of elders and dependent adults.
Commission on Aging — The Advisory Commission on Aging advises and provides information to the Board of Supervisors and the Area Agency on Aging.
In-Home Supportive Services — The In-Home Supportive Services (IHSS) program is a federal, state, and locally funded program designed to provide assistance to those eligible aged, blind, and disabled individuals who, without this care, would be unable to remain safely in their own homes.
Ombudsman — The Ombudsman's chief role is to ensure that residents of long-term care facilities are receiving the services to which they are entitled, including quality care.
Area Agency on Aging (AAA) — The Area Agency on Aging (AAA) is the local arm of the national aging network. The AAA provides subcontracted services to persons aged 60 and older through grants from the Federal Administration on Aging, the State of California, and the County of Alameda.
Veterans Services — The Veterans Service Office provides veterans and their dependents and/or survivors with information regarding veterans benefits, as well as assistance with filing benefit claims, waivers and appeals, in order for them to obtain and maintain all available benefits and entitlements for which they are eligible.